Contact Us

Fortune Ferry uses an interactive voice response system to provide a 24-hour customer service hotline service. During office hours*, incoming calls can be directed to the Customer Service Officer to personally answer passenger inquiries and provide timely assistance.

Customer service hotline service office hours.

Monday to Sunday and public holidays: 09:00-12:00, 13:00-18:00

Service Enquires:

Hotline: 5801 2200